Terms of Service

1. Acceptance of These Terms

By accessing or using this website, including browsing our emergency tree removal information, submitting the estimate form, or contacting us through the contact page, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of this website.

These terms apply to all visitors, and they exist alongside, not in place of, any separate written agreement or estimate provided to you directly for actual tree removal or tree care work.

2. Informational Purpose of This Website

This website is provided to give visitors general information about our emergency tree removal services and the surrounding service areas we cover throughout Oʻahu, including pages describing tree removal, storm tree removal, fallen tree removal, hazardous tree removal, leaning tree removal, tree limb removal, and palm tree removal.

Content on this site, including service descriptions, FAQs, and blog articles, is intended to help visitors understand what we do and how our process generally works. It is not a substitute for an on-site assessment, and it should not be treated as a specific recommendation for your property without that assessment taking place.

3. No Professional or Emergency Advice

General information on this website about tree hazards, warning signs, or storm damage is provided for educational purposes and does not constitute professional arboricultural, engineering, legal, or insurance advice specific to your property or situation.

If a tree is actively falling, leaning, or has already caused damage, this website should not be relied upon as a substitute for calling us directly, or, where there is immediate danger to people or property, contacting emergency services. Our phone line, listed throughout this site, is the fastest way to reach a crew for an urgent situation.

4. User Responsibilities

When using this website, you agree to provide accurate information when submitting a form, such as the estimate request, and to use the site only for lawful purposes. You agree not to attempt to disrupt or interfere with the normal operation of this website, including its forms, hosting, or underlying code.

You are responsible for any information you choose to submit through this site, including descriptions of a tree situation, photos, or property details provided in connection with a request.

5. Accuracy of Information

We aim to keep the information on this website accurate and current, including service descriptions and general guidance found on pages such as hazardous tree removal and storm tree removal. That said, tree conditions, local permit requirements, and other details can change, and we do not guarantee that every page reflects the most current information at all times.

Pricing shared through this site, if any, is general in nature. Actual cost for any job depends on an on-site assessment and is confirmed through a written estimate before work begins.

6. Intellectual Property

The text, images, layout, and design of this website are owned by Emergency Tree Removal Honolulu or used with appropriate permission, and are protected by applicable copyright and intellectual property laws. You may view and share pages from this site for personal, non-commercial reference, but you may not copy, reproduce, or republish substantial portions of this website's content elsewhere without our prior written consent.

7. Third-Party Links

This website may link to external resources, such as our blog, as well as to our own internal pages, including the about page and our various service pages. We are not responsible for the content, accuracy, or practices of any third-party website reached through a link on this site, and inclusion of a link does not imply endorsement of that site's content.

8. Limitation of Liability

This website and its content are provided on an "as is" basis. To the fullest extent permitted by law, Emergency Tree Removal Honolulu is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website, or from reliance on any general information found on it.

This limitation does not affect the specific terms, warranties, or protections outlined in a separate written estimate or agreement for actual tree removal or tree care services performed on your property.

9. Indemnification

You agree to indemnify and hold harmless Emergency Tree Removal Honolulu, its owners, and employees from any claims, losses, or damages arising out of your misuse of this website or your violation of these Terms of Service. This does not apply to claims arising from tree removal or tree care work itself, which are governed separately by the specific estimate or agreement provided for that work.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how information submitted through forms on this site, such as your name, phone number, email, and property address, is collected, used, and protected. Please review that policy for details before submitting any information.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to this website or our services. Any changes will be posted on this page with an updated revision date. Continued use of this website after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by the laws of the State of Hawaii, without regard to its conflict of law principles. Any disputes arising from the use of this website will be handled in accordance with applicable Hawaii law.

13. Contact Information

If you have questions about these Terms of Service, you can reach us by phone at the number listed at the top of this page, by email at contact@emergencytreeremovalhonolulu.com, or through our contact page. You're also welcome to learn more about our team on the about page or request a free, no-obligation estimate at any time.